Sign In Register  


Programme Title Entire Website


Frequently Asked Questions

Here you'll find the most Frequently Asked Questions regarding Astro's products and services. Click on the question to read the answers to your questions.


E-pass
» Click the question to read answer.
What is E-pass?

Think of an 'Internet passport'; a pass that allows members to participate in ongoing contests on all our affiliated websites via a one-time registration only. Also, members will receive the latest news on promotional activity and running contests on all these sites on a regular basis.

How can I obtain an E-pass?

On the main page click on the E-pass registration link.

What do I do if my username is taken?

Since E-pass has been implemented on all the other websites, it is common that your username may have already been taken. In order to avoid complications, we suggest you check for availability first. Type the preferred username of your choice and click on the 'check availability' link.Since E-pass has been implemented on all the other websites, it is common that your username may have already been taken. In order to avoid complications, we suggest you check for availability first. Type the preferred username of your choice and click on the 'check availability' link.

What happens to the information I enter during registration?

Through E-pass registrations and subscriptions, Astro gathers anonymous information, which may be used by Astro or shared with its advertisers. This is information which does not personally identify you, but which may be helpful for marketing purposes or for improving the services we offer.

How is this information collated?

Generally, this information is collected through the use of "Cookies", "IP addresses" or other numeric codes used to identify a computer.

What are "cookies"?

Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features to customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of a Web site if you do so. If you have trouble enabling cookies we suggest you read the detailed E-pass FAQ.

Does this mean that I will not need to register separately for each contest?

Yes, that is right. Your information will be stored in a database and each time you choose to participate in any ongoing web event, your details will be retrieved automatically

What about my privacy?

We will not share any information about our users without prior consent at anytime. For details please read our privacy policy.

What type of information will I receive?

As a member, you will be the first to find out what is happening on Astro and any of the other affiliate websites you choose to subscribe to. We will send you monthly eNewsletters and updates on the latest events, promotions & contest! And yes, it is all free!

Will I be charged a fee or service charge to use E-pass?

No. It is absolutely free.

Does E-pass expire?

An unused E-pass expires 6-months from the date of registration.

Which sites are affiliated to e-pass?

The following sites are exclusive users of E-pass

I forgot my password, what should I do?

If you forget your password, just click on the Forgot Your Password link found on the E-Pass registration page. You will be asked to enter your e-mail address which you registered with, your login ID or your NRIC and we will email you your password. If you are still unable to retrieve your password, just contact us at webmaster@astro.com.my and we will provide you with your password.

BROWSE: News | Sport | Variety | Lifestyle | Kids | Learning | Astrolife | Watch Videos | AstroView | Mobile Service | Astro Radio | Astro Stocklink
SITE SERVICE: Packages & Products | Astro On Demand | Customer Care
LEARN MORE: About Astro | Career | Scholarships | Contact Us | Sitemap | Advertising | Privacy Policy | Terms & Conditions | Subscriber Terms and Conditions

© Copyright MEASAT Broadcast Network Systems Sdn Bhd (240064-A) 2001-2010. All rights reserved. Recommended browser requirements: I.E 6.0 and above, 1024x768 screen resolution and above.