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ASTRO MOBILE WEBSITES PRIVACY POLICY
This Privacy Policy was last updated on 27th July 2005

THIS PRIVACY POLICY APPLIES TO THE ASTRO MOBILE CONTENT LOCATED AT WWW.ASTRO.COM.MY, WAP.ASTROMOBILE.COM.MY, AND 3G.ASTROMOBILE.COM.MY (HEREINAFTER COLLECTIVELY REFERRED TO AS "THE ASTRO MOBILE SITES")


1. STATEMENT

1.1 The following statement explains Astro's Privacy Policy ("this Policy") regarding the personal information given by you to Astro on the Astro Mobile Sites. By providing Astro with your details in the fields requested, you enable Astro to provide you with the Content. We will treat such personal information in accordance with this Policy. This privacy policy covers Astro and Astro Mobile Sites.

1.2 The Content is provided to you subject to the Astro Mobile Sites Terms of Use and in accordance with the laws of Malaysia. Astro will act in accordance with current Malaysian legislation on personal information protection in this Policy and as far as practicable, aim to meet current Internet best practice.

1.3 The term Authorised Third Parties describes the contractors, agents and third party suppliers with whom Astro or other members of the Astro group enter into agreements from time to time and persons with whom they may contract in order to provide the Content.

For the purposes herein, all words and expressions shall have the same meaning as in the Astro Mobile Sites Terms of Use, except where otherwise expressly stated.

By submitting your information, you consent to the use of your personal information collected by us, in the manner as set out in this Policy.


2. CHANGES TO THIS POLICY

Astro may revise and update this Policy at any time by posting such revised Policy at http://www.astro.com.my/privacypolicy_mobile.asp. You should periodically review this Policy for changes. Your continued use and access of the Astro Mobile Sites will mean you accept those changes.


3. USERS UNDER 18

The Astro Mobile Sites are not directed at parties under 18 years of age. If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to the Astro Mobile Sites. Users without this consent are not allowed to provide Astro with personal information.


4. THE TYPE OF INFORMATION WE COLLECT

Personal Information Collection
4.1 Astro collects and uses your personal information only with your knowledge and consent when you use the Astro Mobile Sites and make use of our product and service enquiries online, or when you respond to communications from Astro (such as contests, questionnaires or surveys) and other information collected on registration or through surveys.


Non-personally Identifying Information
4.1 Astro automatically collects aggregate and demographic information about the use of the Astro Mobile Sites, including which pages are most frequently visited, how many visitors the Astro Mobile Sites receives daily, how long visitors stay on each page, your preferences and other similar sites based on your browsing (click-stream) activities. This helps Astro to better provide you with a more enjoyable, customised service and experience in the future.

4.2 Astro uses the information available to create profiles of the Astro Mobile Sites user base. Astro may provide aggregate profile information of its users to advertisers to help tailor information from the advertisers to your interests.


5. USE OF YOUR PERSONAL INFORMATION

Your personal information will be used by Astro, the Astro group or authorised third parties, in support of the purposes stated at the time at which it was given or sought, and/or for the following reasons:
• to comply with any order of court or directive from authorities investigating any alleged offence, misdeed and/or abuse or to enforce any of the terms in the Astro Mobile Sites Terms of Use; or
• where such action is necessary to protect and defend the rights or property of Astro; or
• To conduct market research of the users of the Astro Mobile Sites; or
• To send you information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of third party organizations selected by Astro.


6. DISCLOSURE OF YOUR PERSONAL INFORMATION

6.1 Except as provided for herein, Astro will not disclose, sell or rent your personal information to any third party without your consent.

6.2 Astro may however, need to work with Authorised Third Parties to provide part or all of the Astro Website, the Astro Service and/or other services to you or to perform market research and statistical analysis. In such situations, Astro will share your personal information as is necessary for the Authorised Third Party to perform these services, on a strictly confidential basis. These parties are not allowed to use your personal information disclosed to them except for the limited purpose of providing the particular service for Astro. By using and continuing to use the Astro Mobile Sites you are deemed to have consented to such disclosure.

6.3 Without limiting the above, Astro may disclose your personal information about you to companies within the Astro group for accounting or reporting purposes or for purposes outlined in this Section 6, subject to the terms of this Policy.


7 LINKS TO OTHER WEB SITES.

The Astro Mobile Sites may contain, from time to time, links to other web sites. Astro is not responsible for the privacy practices or the content of such websites or of any third party. You should review the privacy policies of such websites when you visit them. This Policy applies solely to information collected by the Astro Mobile Sites.


8 COOKIES

8.1 When you enter a website your computer will automatically be issued with a cookie. Cookies are text files that are placed in your computer's hard drive to identify your computer to our server. Generally, cookies themselves only record those areas of the site that have been visited by the computer in question, and the duration. Many websites do this whenever a user visits their site in order to track traffic flow.

8.2 Depending upon the type of browser you are using, you may set your computers to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to you.


9 OPTING-OUT

You will be given the opportunity to 'opt-out' of having your information used for purposes not directly related to the Astro Mobile Sites at the point where Astro asks for information. If you do not wish to receive our promotional updates you may opt-out of receiving these communications by replying to UNSUBSCRIBE in the subject line in the email sent or by emailing us at wecare@astro.com.my.


10 SECURITY

10.1 The Internet is not a secure medium, and communications over the Internet may be subject to third-party interception. Astro cannot accept responsibility for any unauthorised access or loss of personal information, save in accordance with the Astro Mobile Sites Terms of Use.

10.2 While Astro cannot guarantee that loss, misuse or alteration of data will not occur; Astro makes reasonable efforts to prevent such unfortunate occurrences.

10.3 Personal information that Astro collects from you will be stored and backed up securely in an environmentally-controlled location. Only authorized people with user ID and password from Astro have access to the information.


11. TRANSFERRING YOUR INFORMATION OUTSIDE OF MALAYSIA

It may be necessary to transfer your personal information to other group companies or service providers located in countries outside Malaysia. This may happen where our servers or suppliers and service providers are based outside Malaysia or where you use the Astro Mobile Sites from countries outside Malaysia. In these instances Astro will take steps to ensure that your privacy rights are respected in accordance with this Policy.


12. CONTACTING THE ASTRO MOBILE SITES

If you have any questions about this Policy or your dealings with the Astro Mobile Sites, please write to:


13. CONTACTING THE ASTRO WEBSITE

13.1 If you have any questions about this Policy or your dealings with the Astro Web site, please write to:

MEASAT Broadcast Network Systems Sdn Bhd
ATTN: Subscriber Management Division
All Asia Broadcast Centre,
Technology Park Malaysia,
Lebuhraya Puchong-Sg. Besi,Bukit Jalil,
57000, Kuala Lumpur,
Malaysia.

or send an email to: wecare@astro.com.my

 

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